FAQ

sis6s FAQ — Mobile, Security, Withdrawal and VIP

Answers to the most common questions that come up when using sis6s are gathered here. For details on how to play on mobile, how to keep your account secure, how long bKash or Nagad withdrawals take, and how VIP cashback works, see the sections below. Go to the sis6s login page to access your account, and read the responsible gaming guidelines to learn more.

Mobile

Mobile Usage

Yes, sis6s works fully on both Android and iOS. The site runs normally on any updated version of Chrome, Safari or Firefox. Some features may be limited on older browser versions, so keeping your browser updated is recommended. sis6s Android and iOS apps are also available through official channels.

On Android, open sis6s in Chrome, tap the menu icon and select "Add to Home Screen". On iPhone, open the site in Safari, tap the Share button and then tap "Add to Home Screen". This means you won't have to open the browser and type the URL every time — just tap the icon and the site loads directly.

Any round or hand that had already started before the connection dropped is saved on the server. When you reconnect, you will see the result of that round and any winnings will be added to your balance automatically. However, if no bet was placed at the time of the disconnection, that round will pass without your participation. Using a stable internet connection will prevent this issue.

Yes, all sis6s games can be played in a mobile browser — slots, live casino, fishing, cricket betting, everything. The site is designed for mobile screens, so buttons and text display normally even on smaller screens. Slot games and live tables at sis6s Casino run smoothly from any updated browser.

In most cases, clearing your browser's cache and cookies will fix this. In Chrome, go to Settings → Privacy → Clear browsing data, select Cache and Cookies, and clear them. Then reopen sis6s. An outdated browser can also slow down page loading, so keep your browser on the latest version.

Yes, it is safe. sis6s uses an SSL-encrypted connection, so transactions via bKash, Nagad, Rocket or Upay on mobile are completely secure. Be cautious when using public Wi-Fi — using your own mobile data is the safest option.
Security

Account Security

Change your password immediately and contact sis6s via 24/7 live chat or email. The support team will review your account activity and take the necessary steps. Until the issue is resolved, ask them to temporarily secure your account.

Never. No sis6s support representative will ever ask for your OTP, bKash PIN, Nagad PIN or password. If anyone asks for these, they are a scammer. Do not share this information and report it directly via sis6s live chat. Your security is in your own hands.

Choose a password of at least 10 characters that combines uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and special characters (!@#$). Avoid easy combinations like your date of birth, name or "123456". Use this password only for your sis6s account — do not use the same password anywhere else.

Always check the URL in your browser's address bar carefully. Fake sites often use slightly altered versions of the real domain name (such as extra hyphens or numbers). Be alert if the connection does not show "https" and a padlock icon. Instead of following unknown links or messages, type the correct sis6s address directly into your browser.

No. A sis6s account is strictly personal. Letting someone else use your account puts your balance and information at risk. If a family member or friend wants to play, they should register their own account in their own name. Under the terms and conditions, only one account per identity is allowed.

Yes, sis6s protects your name, mobile number and payment details using SSL encryption. You can find full details on how your personal information is collected and used in the privacy policy. sis6s never sells your information to third parties.
Withdrawal

Withdrawal Questions

Withdrawals on sis6s are usually completed within 15 minutes to 2 hours. If more time has passed, check that the required documents have been submitted on your account and that the correct mobile number was provided. If the issue persists, contact 24/7 live chat with your request ID.

Withdrawal processing on sis6s runs 24 hours a day, 7 days a week. Whether you request at night or on Friday or Saturday, you will generally receive the money within 15 minutes to 2 hours. All payment channels — bKash, Nagad, Rocket and Upay — are active around the clock.

The minimum withdrawal amount on sis6s is ৳800. This limit applies to all methods — bKash, Nagad, Rocket and Upay. You can submit a withdrawal request at any time as long as your balance has at least ৳800.

For bKash and all other sis6s withdrawal channels, the standard processing time is 15 minutes to 2 hours. In most cases the amount is credited to your bKash account within that window. If there is a delay, contact live chat.

To withdraw winnings from a bonus, you must meet the wagering requirement. The wagering requirement for the sis6s welcome bonus is 15 times the bonus amount. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place ৳1,000 × 15 = ৳15,000 in bets before the bonus winnings become withdrawable.

Yes, to ensure secure transactions sis6s may verify your identity before your first withdrawal. The process is faster if the mobile number and payment method match what was provided at registration. For any questions, get help via 24/7 support chat.
VIP

VIP Program

sis6s VIP members receive cashback on their net losses each week. Higher-tier members also get priority support and access to special promotions. The sis6s VIP program has three levels — Bronze, Silver and Gold — each offering greater benefits.

Net loss is calculated by subtracting total winnings from total losses for the week. Cashback is then paid on that net loss at the rate set for your tier. For example, if a Silver member's net loss for the week is ৳20,000, they will receive ৳20,000 × 0.5% = ৳100 cashback.

sis6s upgrades VIP tiers based on regular activity and consistent play. Regular deposits, staying active across different games and time spent on the platform all contribute to moving up a tier. Contact VIP support for the specific requirements.

The three sis6s VIP levels and their maximum weekly cashback rates are — Bronze: up to 0.3%, Silver: up to 0.5%, Gold: up to 0.8%. Each rate applies to that week's net loss.

Cashback is added to your balance and can generally be used to continue playing. For details on withdrawal conditions, ask via sis6s live chat support, as cashback rules may be updated from time to time. Cashback is added automatically at the end of the week.

New members generally start at the Bronze level. Bronze already includes up to 0.3% weekly cashback. As you move up to Silver and Gold through regular play, the cashback rate increases. You will also receive a 100% bonus on your first deposit (up to ৳15,000, wagering requirement: 15 times the bonus).

Still have questions? The support team is always here

If your issue was not resolved by the answers above, speak directly with the sis6s support team. Assistance in Bengali and English is available 24 hours a day, 7 days a week.

Live Chat

Click the chat widget from any page on the site. You will get a reply in Bengali directly.

Email Support

For detailed issues, write to us by email. Responses are given in both Bengali and English.