sis6s Privacy Policy
This document provides a full explanation of what information we collect when you use our platform, how we use it, and how we keep it secure.
This privacy policy ("Policy") applies to the sis6s platform. By visiting the sis6s website or creating an account, you are considered to have accepted the terms of this Policy. This Policy forms part of our Terms and Conditions and serves as a supplement to that document.
We believe your right over your information is paramount. That is why sis6s never sells your personal data to third parties and does not collect any information beyond what is necessary. Data is not used for any purpose other than managing your account, processing payments, and improving the platform.
If you have any questions about this Policy, you may contact our support team, who are available seven days a week, twenty-four hours a day in both Bengali and English.
1. What Information We Collect
A Registration and Account Information
We collect the following information when you open an account with sis6s:
- Full name and date of birth (for age verification — 21+ age is mandatory for all activities)
- Mobile number and email address
- Username and password chosen by the user (passwords are always stored in encrypted form)
- National ID card details (if identity verification is required)
B Financial Transaction Information
We collect the following information to process deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket, or Upay)
- Transaction amount and time
- Transaction verification number (OTP-based verification process)
We never ask for or collect your mobile banking PIN or password.
C Technical and Usage Information
Some information is collected automatically while you use the platform:
- IP address and device type
- Browser version and operating system
- Which pages you visited on the site, how long you stayed, and which games you played
- Cookies and session data (see Section 6 below for details)
2. Purpose of Using Your Information
Service Operation and Improvement
sis6s uses your information to carry out the following:
- Creating, verifying, and securing your account
- Processing deposit and withdrawal transactions
- Correctly providing bonuses, cashback, and VIP benefits
- Providing customer support and resolving complaints
- Identifying and resolving technical issues on the platform
Security and Fraud Prevention
We analyse data to ensure the overall security of the platform and to protect the interests of all users. If unusual activity is detected on an account, an automatic alert is triggered. Our system can identify attempts to open multiple accounts from the same device or IP address, which helps prevent bonus abuse.
Communication and Notifications
We use your contact information to send important account-related updates, transaction confirmation messages, and security alerts. Marketing messages are sent only when you have given explicit consent — and you may withdraw that consent at any time.
3. Sharing Information with Third Parties
When Information Is Shared
sis6s does not sell your personal data or share it with third parties for commercial purposes. Information may be shared in the following limited circumstances:
- Payment processing services: Necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
- Game software providers: Limited relevant information may be required to operate games from studios including Pragmatic Play, PG Soft, JILI, and Evolution.
- Legal obligations: If we receive a valid legal directive or court order, the required information may be provided to the relevant authority.
- Fraud prevention services: Necessary technical information may be exchanged with specialist cybersecurity services to ensure platform security.
Third parties with whom information is shared are obligated to follow their own privacy policies and may only use the information for the specified purpose.
4. Data Security Measures
Technical Security
The sis6s platform has comprehensive security measures in place to protect your information from unauthorised access:
- All data transfers are completed via SSL encryption
- Passwords are stored using one-way hashing — no employee can view them
- Servers and databases are protected by layered firewalls
- Automatic alerts are sent for suspicious logins or transactions
- Regular security audits and vulnerability assessments are carried out
Data Retention Period
We retain your information for the entire period your account remains active. Even after an account is closed, certain information may be retained for a period of time for legal compliance, financial record-keeping, and dispute resolution purposes. Once that period has passed, the data is securely deleted.
5. Your Rights
Your Control Over Your Information
sis6s gives you active control over your own information. You may exercise the following rights at any time:
- Right to access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete information.
- Right to erasure: You may request deletion of your information where there is no legal obligation to retain it.
- Right to restrict processing: You may request that your information not be used for a specific purpose.
- Right to opt out of marketing: You may opt out of receiving promotional communications.
To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 days. For those who want to learn more about responsible gaming, detailed guidance is available on our Responsible Gaming page.
6. Cookies and Tracking Technologies
How Cookies Are Used
Cookies are small text files stored in your browser. sis6s uses the following types of cookies:
- Essential cookies: Required to keep login sessions active, for security verification, and for the core functionality of the platform.
- Functional cookies: Used for your language preferences, game settings, and personalised experience.
- Analytics cookies: Used to understand which parts of the site are used most and to improve the platform.
You can disable cookies by changing your browser settings, however some platform features may not work correctly as a result.
7. Protection of Minors
Restriction for Those Under 21
sis6s explicitly does not collect information from anyone under the age of 21 (21+) and does not allow them to create an account. Age verification is mandatory during the registration process. If, for any reason, information belonging to a minor comes to us, it is deleted as soon as it is identified and the associated account is closed.
If a parent or guardian believes their minor child is using the platform in any way, please contact our support team immediately.
8. Changes and Updates to the Policy
You Will Be Notified of Changes
sis6s may update this privacy policy from time to time. If any significant change is made, we will send a notification to your registered mobile number or email, and the date of the update will be shown at the top of the page. If you continue to use the platform after a change, it will be considered that you have accepted the updated policy.
To learn about the detailed terms of our services, read the sis6s About Us page, where the platform's goals and commitments are discussed in detail.
9. Contact for Privacy Matters
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:
- Live Chat: Available seven days a week, twenty-four hours a day in Bengali and English.
- Email: [email protected]
Including your account username and registered mobile number in privacy-related requests will help us respond faster. Answers to common questions may be found in our FAQ section.